When it comes to finding a new primary care provider, which could be a doctor, nurse practitioner or physician assistant, it’s important to embrace your curious side and take control of your health.
Asking your new provider the right questions is important. This is especially true if you are over age 50, when you have a longer health history, more screenings, and potential for more complex conditions.
Ask these questions before and after your appointment to begin your provider-patient relationship on the right foot.
Before Making an Appointment
Before scheduling an appointment with your new provider, call and ask some preliminary questions to ensure that they will meet your basic needs.
- Do you accept my health insurance or medicare?
- Does your office file claims or do I need to file claims myself?
- Does the provider have experience managing this condition or have a network of specialists they can refer you to? (If you have a chronic health condition).
- Where did this provider get their education?
- Can medical labs and tests take place in the provider’s office or will I need to go to a different location?
- What are the office’s hours?
- What is parking like at your office?
- How long do I typically need to wait for an appointment?
During Your First Appointment
Asking the right questions during your first appointment will set the foundation for a fruitful relationship between you and your provider.
- How should I contact you when I have a question?
- Can I call you directly in case of an emergency?
- Can I call or email you for non-emergency situations?
- Can I schedule same-day appointments if needed?
- If you are unavailable, who should I expect to see instead?
- Do you have any specialists that you’d recommend for my condition?
- Do you work with or recommend a specific hospital?